Where are the products made?
The planners are designed in Brisbane and sent to print facilities located in Australia.
How much is shipping?
All products are sent via Australia Post. We can send to all areas in Australia, including PO Boxes. The cost for shipping within Australia is a flat rate of $7. For international delivery, shipping will be calculated at the checkout.
How often do you make new products?
We are always working to design new products. Keep an eye out on the website and social media for any updates!
I have sent an email and haven’t received a reply!
We are very sorry to keep you waiting. We will contact you as soon as possible. We endeavour to respond to all emails within 24 hours business hours. Business hours are 9am-5pm Monday to Friday. We are closed on weekends and public holidays.
Can I purchase your products in a store?
These products are exclusively sold here! There are no stores currently stocking these products.
I am missing an item in my order or I have not received the correct product? What do I do?
We are very sorry about this! Please send us an email via admin@lindyone.com within 7 days of receiving your order so we an rectify this for you.
I would like to return my item I have purchased.
Returns for faulty items are available. Unfortunately returns and refunds for change of mind are unavailable.
How long does it take for my return to be processed?
It takes 1-2 working days from when your product returns back to us. As soon as it is processed you will receive an email from us outlining that your refund has been processed and whether that means a full refund, store credit or that another item has been sent to you.